How can we help?

We're a small team and we read every message. Most questions are answered below — if you're still stuck, get in touch and we'll get back to you.

Contact us

We usually reply within 1–2 business days.

hello@chefup.io

Frequently asked questions

How do I add items to my pantry?

Four ways: type it in, tap the mic and say a list of groceries, photograph your ingredients, or scan a barcode. ChefUp adds them to your pantry automatically.

How does automatic expiry estimation work?

When you add an item, ChefUp estimates a typical shelf life and fills in the expiry date for you — so you don't have to guess. You can always edit the date, or use "Scan Expiry Date" to photograph the printed date on the packet.

How are recipes created?

Pick the ingredients you'd like to use (or let ChefUp suggest from your pantry), choose a meal type and who's eating, then tap Generate. Our AI creates real recipes with full method, cook times, timers and nutrition — prioritising the ingredients that are expiring soonest.

Do I need an account?

Yes — you can sign in with email or with Google. Your pantry, recipes and savings sync to your account so they're always with you.

Is ChefUp free?

ChefUp is free to download and use. An optional Premium subscription is available in the app for members who want more. You can manage or cancel any subscription from your device's App Store or Google Play account settings.

How do I manage notifications?

Open Settings → Notifications in the app. You can toggle expiry reminders, timer alerts, weekly nudges and cooking-streak celebrations independently.

How is my data handled?

We only use your data to run ChefUp for you. See our Privacy Policy for full details.

How do I export or delete my data?

You can export your data any time from Settings → Export My Data. To delete your account and all associated data, email us at hello@chefup.io and we'll action it promptly.